A Peaceful Pack Privacy Policy

 

Overview:

 

This Privacy Policy applies to the A Peaceful Pack website and platform and covers all visitors, clients, and users. We are committed to protecting your privacy and ensuring that any personal information collected is used solely for delivering our services. A Peaceful Pack, Inc. does not sell or rent any personal information, and we adhere to strict standards to protect and respect your data privacy.

 

Who We Are:

 

A Peaceful Pack, Inc. is a C Corporation dedicated to providing professional dog training, grooming, daycare, and boarding services. Our goal is to enrich the lives of pets and their owners, ensuring safety, care, and peace of mind in every interaction.

 

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About Our Privacy Policy:

 

This policy explains how we collect, use, and protect the information you provide when you access our website and use our services. Below, we provide a brief overview of the primary components of our Privacy Policy.

 

What Information We Collect:

 

1. Information You Provide Directly

When you use our platform, we may collect:

  - Contact Information: Name, email, phone number, address, and payment details, provided when you create an account, sign up for a service, or contact us.

   - Customer Interactions: Data from service consultations, training preferences, and any other personalized information.

 

2. Automatically Collected Information

When visiting our website, we automatically receive:

   - IP Address: This identifies the device used to access our website.

   - User-Agent Information: Data regarding your browser type, operating system, and device, provided by your browser.

 

How We Use the Information We Collect:

 

We use your data solely to deliver and improve our services, including:

- Platform Services: Providing, operating, and maintaining services, processing transactions, and enabling account access.

- Customer Communication: Using contact information for responding to inquiries, service updates, and customer support.

- Analytics and Improvement: Analyzing aggregated data to enhance the website and platform experience.

- SMS Opt-In: Phone numbers provided for SMS purposes (including notifications and updates) are stored securely and will not be shared with third parties or affiliates for marketing purposes.

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SMS Terms and Conditions

By opting into A Peaceful Pack's SMS messaging services, you agree to receive text messages from us regarding updates, promotions, and other communications related to our services. These terms and conditions outline the use of our SMS service and your responsibilities as a user.

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A Peaceful Pack provides SMS messages for the following purposes:

• Appointment reminders

• Updates on daycare and boarding services

• Pick-up and drop-off notifications

• Promotional messages

• Emergency communications

• Customer support inquiries and responses

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By providing your phone number and checking the appropriate box during sign-up, you consent to receive SMS messages from A Peaceful Pack. Message frequency will vary depending on your engagement with our services.

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Message and data rates may apply depending on your mobile carrier and subscription plan. Charges are determined by your carrier and are not the responsibility of A Peaceful Pack.

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You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS communications unless you opt in again.

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For assistance, reply HELP to any SMS message. You may also contact us at:

• Phone: 918-760-5286

• Email: apeacefulpack@outlook.com

• Website: https://www.apeacefulpack.com

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Your privacy is important to us. We will never share or sell your information to third parties without your consent. For more details on how we protect your data, please refer to our Privacy Policy.

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Message frequency will vary based on the nature of your interactions with us. Typical communication includes:

• 1–2 messages per scheduled appointment

• 2–3 promotional messages per month

• Daily service updates as needed

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You agree to:

• Provide a valid mobile phone number

• Update your contact information if it changes

• Be responsible for any charges incurred from your mobile carrier

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A Peaceful Pack is not responsible for delayed or undelivered messages due to carrier issues, technical difficulties, or factors outside our control.

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We reserve the right to update these terms at any time. Any changes will be posted on our website, and continued use of our SMS services indicates your acceptance of the updated terms.

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Use of Cookies:

 

Our website may use cookies to enhance your experience by:

- Identifying Returning Visitors: Recognizing you when you log into the platform.

- Analytics: Aggregating data to analyze website performance and user engagement.

 

Please refer to our full Cookie Policy for detailed information on the types of cookies used, how to disable them, and their purposes.

 

Sharing and Disclosure of Data:

 

A Peaceful Pack does not sell or rent customer data to third parties. We may share your data only in the following cases:

- Service Providers: We work with vendors for processing and customer support, who are required to comply with our data privacy standards.

- Legal Compliance: We may share information if legally required to comply with a subpoena, court order, or legal process.

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Personal vs. De-identified Information:

 

Personal Information includes data such as your name, email, and phone number, which can identify you individually.  

De-identified Information is anonymized data that cannot be linked to an individual and may be used to improve our platform and services.

 

How We Protect Your Information:

 

A Peaceful Pack is committed to implementing security measures to protect your data, including:

- Data Encryption: Data transmitted to and from our platform is encrypted.

- Access Control: Secure logins, multi-factor authentication, and restricted access based on roles.

- Employee Training: Staff undergo privacy and security training to handle data responsibly.

 

Data Retention and Storage:

 

We retain data based on your engagement with our services:

- User Account Information: Retained for the duration of your relationship with us and up to three months after service completion, unless legally required otherwise.

- Contact Inquiries: Stored for up to 12 months, after which the information is securely deleted.

- IP Addresses: Stored for 30 days for fraud prevention purposes.

 

Children's Privacy:

 

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 18. If we become aware that we have received information from a minor without parental consent, we will promptly delete the data. If you suspect your child has provided personal information, please contact us at [APeacefulPack@outlook.com](mailto:APeacefulPack@outlook.com).

 

"Do Not Track" Requests:

 

At this time, our website does not respond to "Do Not Track" signals set by browsers.

 

Your Rights:

 

You have the right to:

- Request Access and Correction: Access your data, request corrections, and, where applicable, delete personal information.

- Opt-Out of Marketing: Follow the unsubscribe link in our emails to stop receiving promotional content.  

- Contact Us for Assistance: To access or update information or exercise any of your data privacy rights, email us at [APeacefulPack@outlook.com](mailto:APeacefulPack@outlook.com).

 

Compliance with CCPA, GDPR, and LGPD:

 

Residents of California, the European Union, and Brazil may have additional rights under local data privacy regulations, including the right to access, correct, delete, or restrict processing of personal data. To exercise these rights, please contact us using the information provided below.

 

How to Contact Us:

 

For questions or concerns about this Privacy Policy, please reach out to us:

 

A Peaceful Pack, Inc.  

Email: [APeacefulPack@outlook.com](mailto:APeacefulPack@outlook.com)

 

Changes to This Privacy Policy:

 

A Peaceful Pack reserves the right to update this Privacy Policy as necessary to reflect changes in our practices, regulatory requirements, or improvements in our services. Significant changes will be communicated on our website and may include additional notifications, depending on the change.

 

Last Updated: 10/31/2024

 

Cookie Policy:

 

Our site and platform use cookies to improve functionality and user experience. Please review our Cookie Policy on this page to learn more about the types of cookies used and your choices regarding cookies.

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Account Related cookies

​If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases they may remain afterwards to remember your site preferences when logged out.

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Login Related Cookies​

We use cookies when you are logged in so that we can remember that you are logged in. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

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Email Newsletters Related Cookies​

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

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Forms Related Cookies​

When you submit data to us through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

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Essential Cookies​

Essential cookies and scripts are essential for our website to function. They allow visitors to move around our website and use its basic features, such as accessing secure areas of the website, opening navigation, and displaying content.

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Analytics ​

Analytics allow us to count visits and traffic sources to the website, so that we can measure and improve the performance of our site. Analytics let us know which pages are the most and least popular and see how visitors move around the site.  All of the information collected from analytics cookies is aggregated so it is anonymous.

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Marketing​

We use only a few third party cookies.  We use Facebook, LinkedIn, and Google's pixels to track our marketing efforts.

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Personalization​

These cookies and scripts allow us to remember choices you make (such as your user name and language) and provide enhanced, more personal features for you.